職場英文口語 第174期:應對技術支援(4)

What am I going to do?

我該怎麼辦？

Don't panic! I'll come and have a look.

別慌！我來看看。

You're on the 2nd floor right?

你在二層，對吧？

Oh dear. This is a bit worrying but I'm sure Dave, the IT man, will get things sorted.

上帝。這是有點令人擔心，但我相信技術部門的戴夫可以解決。

Remember if you have important documents, it's best to back them up on a memory stick just in case you have a problem like this.

切記如果你有重要的檔案，最好把它們備份到硬盤裡以防出現這樣的問題。

Let's remind ourselves of the phrases we might use if we have to call computer support.

如果我們呼叫計算機支援的話這些是我們會用到的表達。

I am having problems with my computer.

我的電話出故障了。

The screen keeps freezing

螢幕宕機了。

I seem to have lost some documents.

我好像丟失了一些檔案。

I have turned the computer off and on but that hasn't fixed it.

我重啟了電腦，但是問題沒有解決。

Can you help, please?

請問你能幫忙嗎？

Oh hi. Is Anna here?

你好，安娜在這裡嗎？

She's over there.

她在那邊。

So Anna, I'm just going to unplug the screen and put the wire back in here…

安娜，我要拔掉螢幕的電源，把線再放回這裡。

OK Tom but are you OK down there?

好的，湯姆，你在下面還可以嗎？

Mind your head.

小心你的頭。