一封售後服務郵件 An E mail of After sales Service
Dear Sir,
Last year, I bought a refrigerator from your store. I was very satisfied with its shape and color. At first, everything went well and it ran normally. But about half a year ago, some operational problems occurred. I found that the refrigerator made loud noise when it worked. The noise was from low to loud and sometimes it even stopped working. Besides, recently I found that it is odorous. I don't even want to open it. We are deeply disappointed about it. It's appreciated if you could send a person to repair it as soon as possible. Please call us before coming. The telephone number is 6606 5531. Look forward to hearing form you soon.
Sincerely yours,
Michael
親愛的先生：
去年我在你的店裏買了一臺冰箱。我很滿意它的款式和顏色。起初，一切都很好而且運行正常。但是大約一年前就出現了一些操作問題。我發現冰箱運作的時候發出很大的噪音。噪音由小慢慢變大，有時候甚至不運轉了。除此之外，最近我發現它又一股臭味。我甚至不想打開它了。我們對它十分失望。如果你能儘快派人來修的話我將不勝感激。來之前請給我們電話，號碼是66065531.期待你儘快回覆。
邁克爾
