常用電話英語口語
下面是本站小編整理的常用電話英語口語，歡迎大家閱讀!
一、用英語打電話N種說法
1、打公用電話：
1. I’m calling from a public phone, so I’ll call her again.
2. I’m not at home now, so I’ll call her around three o’clock again.
3. May I use your phone?
4. Would you mind if I use your phone?
5. How do I get an outside line?
翻譯&解析：
1. 我現在是打公用電話，我會再打給她。
2. 我現在不在家裏，三點左右我會再打給她。
3. 我可以借您的電話用一下嗎?
4. 你不介意我用你的電話吧?
5. 如何打外線?
解析：*1. public phone 是公用電話， pay phone 也是(投幣式)公用電話;而公用電話亭則是telephone booth.*2. 在外打公用電話就表示無法讓對方回電，所以通常會再告知下次聯絡時間或方式。*3. 有時找不到公用電話， 必要時需向商家借用電話，或者在別人的公司借電話時可用以上幾句。*4. outside line 是“電話外線”，而extension 爲電話(內線)分機。
2、打錯電話：
1. I’m sorry I have the wrong number.
2. Is this 02-2718-5398?
3. Sorry to have bothered you.
4. I’m sorry. I think I must have dialed the wrong number.
5. Could I check the number? Is it 2211-3344
翻譯&解析
1. 抱歉我打錯電話了。 (打錯電話通常用：have the wrong number 表示)
2. 這裏是02-2718-5398嗎?
3. 很抱歉打擾你了。
4. 很抱歉。我想我一定是打錯電話了。
5. 我可以覈對一下電話號碼嗎?是不是2211-3344?
解析：1. 區域號碼是 area code2. 電話號碼的念法： 02-2211-3224念成：area code zero-two, two-two-one-one-three-two-two-four.* 0 可念成 oh 或 zero* 22 可念成 two-two 或 double two
3、抱歉這麼晚打來的說法：
1. I’m sorry to call you so late. 對不起這麼晚打電話來。
2. I hope I didn’t catch you at a bad time. 抱歉這種時候找你。(含有希望沒有打擾到你的意思)
3. I hope I didn’t wake you up so early. 我希望這麼早沒有吵到你。
4. I’m sorry to call you so early. 對不起這麼早打電話來。
5. I’m sorry to bother you at this hour. 很抱歉在這時打擾你。
4、有急事時的表達方法：
1. It’s urgent. Could I have her mobilephone number? 我有急事，可不可以告訴我她的手機號碼?
2. Could you tell me where I can reach her? 能不能告訴我在哪裏可以找到她?
3. This is an emergency. I need to get in contact with him right now. 能不能告訴我在哪裏可以找到他。
5、若對方不在的說法：
1. It’s nothing important. 沒什麼重要事。
2. It’s nothing urgent. Thank you ,good-bye. 沒什麼要緊事，謝謝您，再見。
3. I’ll call her again. 我會再打給她。
4. I’ll call back later. 我稍後會再打來。
5. Please ask Miss Chen to call me back. 請陳小姐給我回電話。
6. Could you tell her to call Carol as soon as possible? 能不能請她儘快打電話給卡洛?
7. Ask her to call Carol at home after seven, please. 麻煩她在七點後打電話到卡洛家。
8. Can I leave a message? 我可以留言嗎?
9. Please have her return my call.請她回電話給我。
10. Could you ask him to to call me back? 可以請他給我回電話嗎?
11. Please tell her Carol called. 請告訴她卡洛找她。
12. Let me call back later again. Thank you. 我稍後再打電話來。謝謝你。
13. Please tell him to phone 2233-4455. 請他給2233-4455回電話.
6、電話答錄機:
1This is a recording. I’m not at home now. Please leave a message after the beep. Thank you.這是電話答錄機。我現在不在家，請在"嗶"的一聲之後開始留言。謝謝!
(*: 電話答錄機 是 telephone answering machine)
2This is Carol. Pleae give me a call when you are free. My number is 2244-6688.我是卡洛。有空請回電話給我。我的號碼是2244-6688.
對電話答錄機留話時與一般留言無異，說出以下重點即可：
1. 來電者姓名
2. 來電時間
3. 來電目的
4. 聯絡電話或方式
7、訂購商品及詢問：
1. I’d like to place an order for your party dress from your catalog.
2. May I order some flowers?
3. How can I pay for this item?
4. I’d like to buy the car on your TV commercial.
5. Please send me your catalogue.
6. Do you have any life Menu Magazine tenin stock?
7. How long will it arrive?
8. The Product you sent to me is not what I ordered.
9. I’m calling about an order I placed a month ago. It hasn’t arrived yet.
翻譯&解析
1.我想要訂你們目錄上的晚禮服。
2.我可以訂些花嗎?
3.我要怎麼付款?
4.我想要買你們電視廣告上的汽車。
5.請寄目錄給我。
6.你們第十期的“生活菜單”還有存貨嗎?
7.需要多久纔會送到呢?
8.你們送來的產品不是我訂的東西.
9. 我打電話是因爲一個月前我訂的東西。產品到現在都還沒到。
解析：
1. 現在電話或網絡訂購在國內也很流行，即使是人在國內你也可以訂購外國目錄上的產品。但在打電話前一定要先記下商品的型號及尺寸，以節省通話時間。
2. commercial有(電視、廣播中的)商業廣告之意，也可說成commercial film, 簡稱爲c.f. 。而advertisement則指(平面的)廣告，簡稱爲ad; advertisement mail 是廣告郵件; advertisement column是廣告欄，這些都是很常用到的。
3. place 有開出訂單之意。ie: to place an order with sb. (和某人訂訂單)
8、道謝接受別人的禮物或招待後，打電話道謝爲最起碼的禮貌之一：
1. Thank you for the present. It’s just what I wanted.
2. Thank you so much for the homemade cake.
3. I don’t know how to thank you for such a beautiful flower.
4. I received your gift. Thank you for the lovely bracelet.
翻譯：
1. 謝謝你的禮物，這正是我想要的。
2. 非常謝謝你作的蛋糕。
3. 真不知道要如何謝謝你， 這麼漂亮的花。
4. 我收到你的禮物了。謝謝你可愛的手鐲。
當在回答他人的致謝時，可以說下面的句子，都有 別客氣 的意思：1. You’re welcome.別客氣。2. Not at all.這沒什麼。3. It’s my pleasure.這是我的榮幸。4. Don’t mention it.別放在心上。5. That’s all right.這沒什麼。 trouble at all.一點也不麻煩。7.I’m gload you enjoyed it.真高興你覺得滿意。
9、聽不清楚：
1. Sorry, I didn’t catch you.對不起，我聽不懂你說的。
2. Sorry, I didn’t understand. 抱歉，我聽不懂。
3. Sorry, I didn’t get what you said. 對不起，我沒聽懂你說的話。
4. I can’t hear you very well. 我聽不太清楚。
5. I can barely hear you. 我幾乎聽不到你說的。6. I’m having trouble hearing you. 我聽不清楚。
7. We have a bad connection. 通訊效果不太好。8. I can’t catch what you are saying. 我聽不太清楚你說的話。
發生上面的情況，你可以請對方在重複一遍，你可以說：
1. Pardon?請再說一遍好嗎?
2. Excuse me? 請再說一遍?上列兩句都是對不起之意，但用在會話上，如果後面沒有接說明，並且語尾上揚，就是要對方再說一次。聽到這句話時就要知道對方要自己再說一遍。
3. I beg you pardon? 能請你再說一遍嗎?(此句有請求對方原諒及再說一次的意思)
4. Could you repeat that, please? 能請你再說一遍嗎?
5. Would you say that again? 你能再說一遍嗎?
10、請對方說慢點的說法：
1. Would you speak more slowly? 你能再說慢一點嗎?
2. Could you speak up a little? 你能在大聲一點嗎?(speak up 大聲說=speak out)
3. Would you speak more clearly? 你能再說清楚一點嗎?
4. Would you explain more for me? 可以爲我解釋一遍嗎?
5. Please speak a little louder. 請講大聲一點。
6. Would you slow down, please?清說慢一點好嗎?
11、工作活用篇幫忙轉分機：
1. may i have extension two-one-one?
2. can i have extension two-one-one, please?
3. may i speak to david, extension tow-one-one?
4. extension two-one-one, please.
5. please connect me with extension two-one-one.
6. could you put me through to the personnel department, please?
翻譯：***通常句子都是越長越禮貌，太簡短會讓人有魯莽的感覺。
1. 能幫我轉分機211?
2. 能幫我轉分機211嗎?
3. 我可以找211分機的大衛嗎?
4. 請轉211。
5. 請幫我轉分機211。
6. 請幫我接人事部好嗎?
二、沒找到人
ing Trading I help you?
北京貿易公司。請問有何貴幹?
have two Zhongs.
我們這裏有兩位先生姓鍾。
that Bob Zhong，or John Zhong?
你要接Bob鍾，還是John鍾?
20.I'm sorry，he's not in the office now.
很抱歉，他現在不在辦公室。
you have any idea when he'll be back?
你知道他何時回來嗎?
22.I have no idea(when he'll be back.)
我不知道(他何時回來)。
you ask him to call me when he comes back?
他回來時請告訴他打電話給我好嗎?
's urgent.
有急事。
25.I'm sorry but he's in Shanghai on business.
很抱歉，他出差去上海了。
ably sometime tomorrow.
可能明天(回來)。
there anyone else who can help me?
有沒有其他的人能幫我?
.I'll just put you through.
好的，我這就給您轉接。
a moment，please…
請稍候。
're welcome.
別客氣。
Mary there?
瑪麗在嗎?
is out right now.
瑪麗現在不在。
don't you call back later this afternoon?
您不妨今天下午再打來。
will she be back?
她何時會回來?
it be too late if I call around 10∶00 this evening?
如果我在晚上10點左右打來會不會太晚?
Dialogue A
(A：Receiver B：Smith)
A：Good ing Trading I help you?
B：Good is h of King Electronics Compa-ny.I'd like to speak to g，please.
A：We have two Zhongs that Bob Zhong，or John Zhong?
B：Bob.
A： Zhong in the Overseas Sales Division?
B：Right.
A：I'm sorry，he's not in the office now.
B：Do you have any idea when he'll be back?
A：I'm sorry，I have no idea.
B：Can you ask him to call me when he cames back?It's urgent.
A：Yes，I will，h.
B：Thank you.
A：You're welcome.
Dialogue B
(A：Receiver B：George Richter C：White)
A： I help you?
B： is George I speak to s?
A：I'm sorry but he's in Shanghai on business.
B：Do you have any idea when he'll be back?
A：Probably sometime tomorrow.
B：I have a question abut the E-4800 there any oneelse who can help me?
A：Of White is the export d you like tospeak to her?
B：Yes，please.
A：OK.I'll just put you through.
B： is White I help you?
A： is George Richter of Beijing Trading itpossible to make a change in our order?The order number is1518.
C：And what kind of change did you want to make，sir?
B：Well，we ordered twenty E-4800s，but we want to change themto P-6800s.
L：Just a moment，please…Oh，I'm sorry，but they have alreadybeen sent.
Dialogue C
(A：Mary's father B：Jane)
A：Hello.
B： is Mary there?
A：I'm is out right went shopping with her Mom.
B：When will she be back?
A：I'm not don't you call back later this afternoon?
B：Will it be too late if I call around 10∶00 this evening?
A：That's all don't go to bed early.
B：Thank !
A：Good-bye.
Words and Expressions
trade vi.做生意;交易
company n.公司;商號
electronics n.電子學
oversea(s) a.海外的
sale n.出售，出賣
division n.分，分割，分裂
urgent a.緊迫的，催促的
business n.商業;營業;商店
probably ad.很可能;或許，大概
export / vt.輸出，把……出口
order n.等級，序次，秩序
send vt.送，寄
around prep.在……周圍，環繞
三、打電話、接電話
o，is this 4474716?
喂，是4474716號嗎?
2.I'd like to speak to .
我想和王先生講話。
3.I'm is out right now.
對不起，王先生現在不在。
I know when he'll be back?
您能告訴我他什麼時候回來嗎?
is his wife speaking.
我是他的妻子。
I take a message for him?
要我轉告嗎?
I have your name，please?
請問您是誰?
he available?
他能接電話嗎?
9.I'll just find out for you.
我給您看看他在不在?
o，are you still there?
喂，您沒掛斷吧?
is that speaking?
請問您是誰?
12.I'm so sorry that I made such an early phone call.
對不起我這麼早打電話。
do you wish to talk to?
您要找誰呀?
Sue James in?
休·詹姆斯在嗎?
o!Is Sue there?
喂!是休嗎?
，speaking.
是的，我就是。
Dialogue A
A：Hello?
B： this 4474716?I'd like to speak to ，please?
A：I'm is out right now.
B：May I know when he'll be back?
A：I don't know，but he will certainly be back for is his wife I take a message for him?
B：Thank you，se tell him to be at the airport one hour before tomorrow afternoon.
A：Very good.I'll let him know as soon as he comes ，may I have your name，please?
B：This is Lin k .
A：Good-bye.
Dialogue B
A：Good morning.
B：Good is Li Gang here I'm calling from New York in America.
A：How can I help you?
B：I'm trying to get hold of he available?
A：I'll just find out for you，sir… Hello，are you still there? Unfortunately， is not available at the d
you like me to put you through to ?
B：Yes，'s very kind of you.
A：You're welcome.
Dialogue C
(A：Jane B：Mary C：Sue)
A：Hello!
B：Hello! Good is that speaking?
A：It's Jane.I'm so sorry that I made such an early phone call.
B：It's do you wish to talk to?
A：Is Sue James in?
B：Sue!Jane wants you on the phone.
A：Hello!Is Sue there?
C：Yes，speaking.
A：Oh，sorry，I'm afraid I won't attend the meeting this night I had a sore throat and I started getting bot.
C：Do you have a temperature?Have you taken it?
A：No，haven't yet.
C：Don't worry about the 'd better go to see a doctor.I wish you will soon be well.
A：Thank you，.
B：Bye.
Words and Expressions
available a.可得到的，可達到的
airport n.機場，航空站
New York n.紐約
unfortunately ad.不幸地，遺憾地
welcome a.受歡迎的
attend vt.出席，參加
sore a.痛的，疼痛發炎的
throat n.咽喉，喉嚨
America n.美國
see a doctor 看醫生，就診
put through (電話用語)把……接通
四、等候與加電
have the right number.
是的，您打對了。
se connect me with .
請幫我接李先生。
is calling，please?
請問您是哪一位?
you still on the line?
你沒掛斷吧?
40.I'm sorry，but he has a visitor right now.
對不起，他現在有客人。
d you hold a little longer?
請再多等一會兒。
shall I put you through to his secretary?
或者我給您接到他的祕書那兒，好嗎?
l I tell him you called?
我告訴他您來過電話，好嗎?
，actually，I'd rather call back later.
我還是遲些再打來吧。
is a good time to call?
什麼時候打來最合適?
don't you try agian in an hour?
一個小時後您再打過來，好嗎?
d Brown's office.
下午好。這裏是大衛·布朗辦公室。
is s from the University of Washington.
我是華盛頓大學的戴維斯教授。
d you mind waiting a few minutes?
您等一會兒好嗎?
50.I'll just trying to find him.
我正試着找他呢。
ahead，please.
是的，請講。
52.I'm sorry，but he is in a meeting now.
很抱歉，他正在開會。
best time to catch him would be 5∶30.
最容易找到他的時間是5∶30。
d you possibly ask him to call me back?
你可以叫他給我回個電話嗎?
number are you on?
好的。您的號碼是多少?
has my number but I'll give it to you just in case.
他有我的號碼，但我還是給你吧，以防萬一。
e is a call from Wang Ling.
有王玲打來的電話。
is on her way.
她馬上來。
59.I'll hold.
我等一下好了。
's been a while.
好久不見了。
's nice to hear from you.
很高興你打來電話。
Dialogue A
(A：Dave Kennedy B：Receiver)
A： this 985-6634?
B： have the right numbr.
A：Please connect me with .
B：Who is calling，please?
A：This is Dave Kennedy.
B：One moment，please.(a moment later) Hello，edy?
Are you still on the line?
A：Yes。
B：I'm sorry，but he has a visitor right d you hold a littlelonger?Or shall I put you through to his secretary?
A：No，thanks.
B：Shall I tell him you called?
A：Oh，no，，actually，I'd rather call back is agood time to call?
B：Why don't you try again in an hour?He will be free then.
A：ks a -bye.
B：Good-bye.
Dialogue B
(A：Receiver B：s)
A：Good d Brown's office.
B：bd is s from the University ofWashington.
A：Can I help you?
B：I'd like to speak to he there?
A：Would you mind waiting for a few minutes?I'm just trying tofind him.
B：ks.(Pause)
A： you there?
B： ahead，please.
A：I'm sorry，but he is in a meeting best time to catchhim would be 5∶30.
B：Gould you possibly ask him to call me back?It's rather urgent.
A：Of number are you on?
B：He ha my number bur I'll give it to you just in 's2235-7561.
A：s.I'll have n get in touch with you assoon as the meeting is over.
B：Thank 's very kind of you.
A：You're -bye.
Dialogue C
(A：Wang Ling B：Fang Fang's father C：Fang Fang)
A： is wang I speak to Fang Fang?
B：I'll put you on，please，(Voice：Fang Fang，there's a call from Wang Ling!)Hello?Are you there?She ison her way.
A：I'll hold，thank you.
C： is Fang Fang ，It's been 's nice to hear from have you been?
A：Fine，thank you?
C：Quite month，I had a very nice holiday.
A：Where did you go?
C：To I travelled around.
A：Very ，by the way，I'm having a party at my house you come?
C：k you.
Words and Expressions
number n.數，數字，號碼
connect vt./vi.連接;聯繫
line n.線，線條，界線
visitor n.訪問者;參觀者;遊客
secretary n.祕書
actually ad.實際上
rather ad.相當;寧可
university n.(綜合性)大學
Washington n.華盛頓
certainly ad.一定，必定
possibly ad.可能的;也許，或者
travel vi./vt.旅行，行進;移動n.旅行
get in touch with 與……保持聯繫
as soon as 一……就
on one's way 在去……的路上
hear from 收到……的來信
by the way 隨便說;在途中，在路上
五、留言
.I'm sorry，but he's on another line now.
對不起，他在接另一個電話。
d you care to hold?
您要稍等一下嗎?
d you take a message，please?
能不能爲我留下話?
65.I'll give him the message.
我會轉告他。
hing else?
還有其他事嗎?
's k you for trouble taken.
就這些，感謝你的耐心。
68.I'm sorry，but he is out of the office right now.
很抱歉，他現在不在辦公室裏。
will he be back?
他什麼時候回來?
70.I wonder if you could give a message for me?
你能不能給王先生帶個口信?
a minute.I'll get a pen.
請等一下，我拿支筆。
72.I'll 1et him know，n.
我會轉告他的，布朗先生。
.I really need to talk to him personally.
不，我真的需要親自跟他說。
d you like to leave a message on his voice mail，then?
那您要不要留話在他的語音信箱裏?
on and I'll transfer you.
稍候，我會幫您轉過去。
76.I'm not available to take your call，but please your name，number and a brief message.
我現在不能接您的電話，但請您留下您的姓名、電話號碼和簡短留言。
77.I'll get back to you as soon as possible.
我會盡快回您電話。
se call me at 556-3243 when you get back.
你回來時請打556-3243找我。
Dialogue A
(A：Jan Wise B：Receiver)
A： I speak to k?
B：May I have your name，Please?
A：This is Jan Wise speaking.
B：Hold on，please…I'm sorry，but he's on another line now.
Would you care to hold?
A：Well，I need to leave in a d you take a message，Please?
B：Gertainly.
A：It's a little complicated… I'm k's former classmate.
B：OK.
A：I was supposed to meet k for lunch at 12∶30 at Ernierestaurant with a friend of us，Miss White…
B：Ernie…Miss White——OK…
A：But Miss White's flight arrived late，and I need to pick her upat the airport now…
B：Airport——OK…
A：So please tell him that the time is changed to 1∶00…
B：One o'clock…
A：And I hear that Miss White likes to eat Chinese food recently，so I want to meet at Beijing restaurant instead of Ernie's. Bythe way，please tell him not to book the table，I have done it al-ready.
B：Beijing restaurant… Chinese food——OK，Miss Wise，I'll givehim the hing else?
A：That's k you for trouble -bye.
B：Good-bye
Dialogue B
(A：Jim Brown B：Receiver)
A： is Jim Brown of the Export Ispeak to ?
B：I'm sorry，but he is out of the office right now.
A：When will he be back?
B：He should be back at any moment.
A：I wonder if you could give a message for me?
B：Yes， a minute.I'll get a pen.(Pause)OKay，please carry on.
A：There will be a very urgent meeting at three o'clock and Iwould like to attend it.
B：OKay，an urgent meeting…three o'clock…May I ask whatit's regarding?
A：'s regarding the foreign exchange market and our salesstrategy this year.
B：Shall I tell to prepare any material?
A：Yes，thank you.
B：I'll let him know，n.
A：Thank you very .
B：Bye.
Dialogue C
(A：Mary B：Receiver C：John's voice)
A： John in?
B：No，can I take a message?
A：No.I really need to talk to him personally.
B：Would you like to leave a message on his voice mail，then?
A：k you.
B：Hold on and I'll transfer you.(Pause)
C：Hi，this is John.I'm not available to take your call，but pleaseleave your name，number and a brief message.I'll get back toyou as soon as possible.
A：Hi，'s Mary and I really need to talk to you.I won't beable to go to the party with se call me at 556-3243when you get back.
Words and Expressions
complicate vt.使複雜;使麻煩
former a.以前的;前者
suppose vt.讓;猜想;假定，以爲
restaurant n.飯店，飯館
flight n.飛行，飛翔，航班
change v.改變，變化;更換，交換
recently a.近來的;最近的，目前的
instead ad.代替，頂替
book n.書，書籍，v.定，預定
trouble n.煩惱;苦惱;困境;麻煩
department n.部;(大學等的)系
export vt.輸出;把……出口
attend v.出席，照顧
regard v.考慮，認爲，把……看作是
exchange v.交換;調換，兌換;交流
market n.(交易)市場;(集)市
sale n.出售，出賣;賤賣，大減價
strategy n.戰略，策略
material n.材料;原料;資料
personally a.親自的;就個人而言
voice mail語音信箱
transfe v.遷移;調動;變換;傳輸
brief a.簡略的，簡短的
六、轉告消息
.I'll go to get him.
在，我去叫他。
80.I'm so glad I've got hold of you at last.
我很高興終於找到了你。
you trying to get in touch with me，Peter?
你一直在找我嗎，彼得?
82.I'm off today.
我今天休息。
en，Mike，I've got news for you.
聽着，邁克，我有消息告訴你。
don't know me，but this is Garl Mattews.
你不認識我，我叫卡爾·馬修斯。
85.I'm calling on behalf of Dave Kennedy.
我代大衛·肯尼迪先生打電話給你。
he gave me your telephone number and let me give you acall.
所以他給了我你的電話號碼讓我給你打個電話。
what time would suit you best?
什麼時候最適合你?
can call us from the lobbv and we'll come down.
你可以在大廳給我們打電話，然後我們就下來。
se say hello to Dave for me and thank you so much forcalling me.
請代我向大衛問好，非常感謝你打電話給我。
asked me to ask you if you would be able to meet here to-day at 3∶30 p.m.
她要我問你是否能在今天下午三點半和她見面。
you can page her.
但是你可以傳呼她。
is the number of her beeper?
她的傳呼是多少?
ks for the message.
好。謝謝你的口信。
Dialogue A
(A：Robert B：Peter C：Mike)
A：Hello.
B： that Mike?
A：No，this is Robert，his brother，speaking.
B：Oh hello， is are you?
A：Fine，thanks，and you?
B：I'm very Mike there?
A：Yes.I'll go get him.
C： speaking.
B： is Peter speaking.I'm so glad I've got holdof you at last.
C：Were you trying to get in touch with me，Peter? I'm off to-day.
B：That's good to en，Mike，I've got news for you.
C：What is it?
B：My sister Jane is coming back from America.
C：That's is she coming back?
B：Next weekend.
C：Next weekend? I want to know how long she willstay here this time.
B：About a week. Let's get together tonight and plan a party forher.
C：All right.I'll come to your place at 8 o'clock.
B：Good.I'll be waiting for you.
C：See you later.
B：Good-bye.
Dialogue B
(A：Stan Summers B：Carl Mattlews)
A：Hello.
B： I speak to stan Summers，please?
A：Speaking.
B： don't know me，but this is Carl Mat-tews.I'm calling on behalf of Dave Kennedy.
A： you're a friend of Dave' is he anyway?
B：oh，he's doing well and will be promoted again.
A：That's good to ，what are you doing in New York?
B：Dave and I are attending a conference at the Hilton Dave is busy he gave me your tele-phone number and let me give you a wants to know ifyou will have any time at all to got together tonight or Thurs-day evening.
A：Well，tonight there's a banquet I have to go Thursdayevening I'm free.
B：sday what time would suit you best?
A：Seven-thirty would be good for me.
B：Yes，that's that's 7∶30 Thursday at Hilton.
I'll book the my room's 's is an call us from the lobby and I'll come down.
A：Fine.I'm looking forward to it!
B：Me， you on Thursday，then.
A：Please say hello to Dave for me and thank you so much for call-ing -bye.
Dialogue C
(A：Roland B：g)
A： I speak to g?
B：Yes，speaking.
A：Hi， is Lee askedme to ask you if you would be able to meet her today at 3∶30p.m.
B：Sorry，but I'll have a meeting se tell me her call num-ber and I'll explain it to her personally.
A：Miss Lee said she would not be in her office this afternoon，butyou can page her.
B：What is the number of her beeper?
A：It's 6594968-99806.
B：ks for the -bye.
A：Bye.
Words and Expressions
touch vt.觸摸;接觸;碰到
weekend n.週末
party n.黨，政黨;聚會，宴會
behalf n.利益
on behalf of 代表某人
anywny ad.無論如何，無論怎樣
conference n.商議;會談
Hilton 希爾頓
banquet n.宴會
suit v.對……適合;(使)適合
lobby n.前廳;穿堂
look forward to 渴望，盼望
page v.找人，尋找
beeper BP機
七、長途電話
seas operator.
你好!國際電話總機。
95.I'd like to make a collect call to Japan.
我要打對方付費的電話到日本。
try code 81，area code 138，and the number is 864-8972.
國碼是81，區域號碼是138，電話號碼是864-8972。
's 's everything going?
媽媽，我是海倫。家裏好嗎?
can call direct if you like.
如果你喜歡的話，可以直撥。
d you please tell me the international prefix and the coun-try code for Australia?
能不能告訴我國際號碼及澳大利亞的號碼?
100.…and then dial the city code and the number.
然後撥你要打的城市號碼和電話號碼。
t with the international code which is 00.
一開始要撥國際長途電話號碼00。
time do the special rates apply?
什麼時候可用優惠價?
103.I wonder if I can charge this call to my hotel room.
我能否把電話費記在我的房間賬單上。
104.I'll tell the front desk clerk the charge afterwards.
講完之後我會把電話費告訴櫃檯服務員。
105.I'd like to place an overseas call to London.
我想打一個通到倫敦的國際電話。
I dial direct?
我可不可以打直撥?
about the charges?
費用如何?
charges vary according to the types of call you make.
費用根據您打電話的種類不同而有差別。
cheapest is a station-to-station call，then a person-to-person call.
最便宜的是叫號電話，然後是叫人電話。
mini charge will apply for the first three minutes， then each additional minute will be charged.
最低費用適用於三分鐘，其後每多一分鐘再追加一分鐘的費用。
d you put through a collect call for me?
你能爲我接一個對方付費電話嗎?
what's the number you are calling?
電話號碼呢?
your name and number?
您的姓名和電話號碼呢?
up and I'll call you back In a few minutes.
您先掛上。過幾分鐘我再打給你。
have a collect call for a Mr. Ron Smith in Chicago.
您有來自芝加哥羅恩·史密斯先生的對方付費電話。
you accept the charges?
你接受付費嗎?
117.I have your call on the line. GO ahead， please.
電話已經給您接通了，請講吧。
Dialogue A
(A：Operator B：Helen Kent C：Edna)
A：seas operator. May I help you?
B：Yes. I'd like to make a collect call to Japan.
A：Your name, please?
B：It's Helen Kent.
A：Who would you like to talk to?
B：I'd like to talk to Mr. Edna Kent.
A：Is that Mr. Edna Kent?
B：That's right.
A：What number are you calling from, please?
B：From code 513, 432-6748
A：And the number in Japan, please?
B：Country code 81, area code 138, and the number is 846-8972.
A：Hold the line, please. I'll put your call through.
C：Hello. This is Edna.
B：Mom. It's Helen. How's everything going?
C：Fine. How are you?
B：Very good indeed.
C：How's the weather there?
B：It's sunny and bright. Dole and I just came back from the sight-seeing. We spent two days on the beach. Then we went downtown, doing some shopping and visiting the museums and places like that, and things we haven't see there.
C：Oh, great!
B：We had a very very good time… Mom, is Dad in?
C：No, he went out to the club and won't be back until late afternoon… What time are you going to come back?
B：Probably early next week. But I'm not sure.
C：Ok, take care of yourself.
B：Well, Mom, say Hi to every body. Say love to Daddy. Bye.
C：Have a nice stay, bye.
Dialongue B
(A：Operator B：Mr. Ma)
A：Operator.
B：Hello. I'd like to make a call to Australia.
A：You can call direct if you like.
B：Oh, can I?
A：Yes, please.
B：Could you please tell me the international prefix and the country code for Australia?
A：Yes, The code for Australia is 61 and then dial the city code and the number. Start with the international code which is 00.
B：What time do the special rates apply?
A：Between six in the evening and eight in the morning，sir.
B：I wonder if I can charge this call to my hotel room.
A： me the room number and your name，please?
B：This is in room 215.
A：OK，.I'll tell the front desk clerk the charge after-wards.
B：Thanks very much for your help.
A：You're .
B：Bye.
Dialogue C
(A：Operator B：Ron Smith C：Marilyn Peters)
A：Long I help you?
B：Yes.I'd like to place an overseas call to I dial di-rect?
A：No，sir.I'm afraid not.
B：Oh，I about the charges?
A：The charges vary according to the types of call you heapest is a station-to-station call，then a mini charge will apply for the first three minutes，theneach additional minute will be charged.
B：Oh，let me think of it…Could you put through a collect call forme?
A： are you calling?
B：It's a lgyn Peters.
A：And what's the number you are calling?
B：It's London，9981-6432.
A：And your name and number?
B：My name's Ron Smith and the phone number is 356-2210.
A：Hang up and I'll call you back in a few minutes.(Pause).
is the have a collect call from a Smith in you accept the charges?
C：Yes，I will.
(Ring)
B：Yes，it is.
A：I have your call on the ahead，please.
B：Thank you very much.
…
Words and Expressions
oversea(s) a.海外的;往海外的
operator n.操作者;工作者;接線員
collect call 對方付費電話
area n.面積;地區;區域
code n.法典;法規;規章;代碼
sight-seeing 觀光，遊覽
beach n.海濱;湖濱;海灘
downtown ad.在商業區;向商業區;在市區;
museum n.博物館;(美)展覽館
Australia n.澳大利亞;澳洲
direct a.徑直的;直線的;直接的
international a.國際的
prefix n.字首，前綴
dial n.1.[鐘錶的]面;標度盤
2.[自動電話]撥號盤
rate/reit/ v.撥電話
n.規定的費用或價格
apply vi.適用;應用;使用
charge v.要價，收費
front desk 櫃檯
clerk n.辦事員
afterwards ad.後來;以後
distance n.1.距離;2.遠方;遠景
3.[時間的]間隔;[時日的]經過
according adj.根據……所說的
mini a.微型的;最低的
additional a.附加的;另外的
Chicago (地名)芝加哥
八、打錯電話
118.I beg you pardon? Miss who?
對不起，你說誰?
119.I'm sorry，but I don't know that name.
對不起，我不認識這個人。
must have the wrong number.
你一定是弄錯號碼了。
on.I know Anna's me talk to her.
不要這樣好不好。我知道安娜在那兒，讓我跟她講話。
e's no one named Anna here.
這兒沒有叫安娜的。
you sure you have the right name?
你肯定沒弄錯姓名嗎?
number are you trying to dial?
你要的電話是什麼號碼?
125.I'd like to make a person-to-person call to Beijing，China.
我想打一個通到中國北京的叫人電話。
at 6634-6972.
找秦先生，號碼是6634-6972.
，will you hold the line，please?
周先生，請稍等一會兒好嗎?
e is no Qin at that number.
那個號碼查無秦先生。
you check the number again，please?
請您再覈對一下電話號碼好嗎?
the number I gave you，operator?
接線員，我給你的號碼是多少?
131.I've given you a wrong number.
我給錯電話號碼了?
132.I'm afraid you have the wrong number.
我想您打錯了。
133.I suggest you look in the phone book.
我建議您查一下電話簿。
Dialogue A
(A：A young man B：Receiver)
A： I talk to Miss Anna Li，please?
B：I beg you pardon?Miss who?
A：Miss Li.
B：I'm sorry，but I don't know that must have thewrong number.
A：Come on.I know Anna's me talk to her.
B：e's no one named Anna you sure you havethe right name?
A：Sure.
B：What number are you trying to dial?
A：It's 't it right?
B： isn''s 423-6631.
A：I'm sorry to have bothered you.
B：No problem.
Dialogue B
(A：Operator B：Zhou Qiang)
A： I help you?
B：I'd like to make a person-to-person call to Beijing，umber is 6634-6972，and I want to speak to .
A：To at 6634-6972?
B：Yes，that's right.
A：May I have your name and telephone number?
B：My name is Zhou Qiang，and the phone number is 756-3284.
A：，will you hold the line，please?
(Pause)
，there is no Qin at that you check thenumber again，please?
A：What the number I gave you，operator?
B：It's 6634-6972.
A：Oh，I'm should have been 6634-6672，not 6972.I'vegiven you a wrong number.
B：Are you sure this time?
A：Yes.
B： me try again.
A：Thank you.
Dialogue C
(A：Mrs. Charles B：Clerk)
A： is les.I'd like to buy a new dyou offer me a new type of the car，please?
B：Oh，Madam，buy what?
A：A new I've got a small family，two children，and I haven't got a lot of money and…
B：Oh，oh，Madam，Madam.I'm afraid you have the wrong num-ber.
A：Isn't this the car store?
B：'s Mike's Sporting Goods.
A：Oh， you know the number for a car store，then?
B：No.I don't.I suggest you look in the phone book.
A：I'm sorry to have bothered you.
B：No problem.
Words and Expressions
beg vt./vi.乞求;請求;懇求
pardon n.原諒，請再說一遍
come on 來吧;快點;出現，上演
check v.制止;控制;檢查，覈對
offer v./n.提供;提出;提議
v.呈現，出現
type vt.打字;拍發
madam n.夫人，女士，太太，小姐
store v.貯藏，貯存，商店
goods n.商品，貨物，財產
suggest vt.建議，提出
phone book 電話簿
problem n.難題，問題
九、分機、佔線
may I direct you call?
您要哪裏?
d I have extension 239，please?
請轉接分機239。
136.I'm sorry the number's engaged.
對不起，這個電話有人在打。
line is free now.I'll put you through.
不佔線了，我幫您接過去。
am I speaking to，please?
請問是哪位?
you mind if I use your phone?
我可以用一下你的電話嗎?
140.I wonder if I could make a long distance call?
我能打個長途嗎?
141.I'd like the extension 4130，please.
請轉4130分機。
number is busy now.
電話佔線。
，it's ringing，go ahead，please.
好了，通了，請講話。
it took me quite a long time getting to you.
好不容易纔給你打通。
145.I've been busy on the phone.
我一直在通話。
Dialogue A
(A：Operator B：Mary C：Jim)
A：e may I driect you call?
B：Could I have extension 239，please?
A：I'm sorry the number's d you care to wait，please?
B：Sure.
(A few minutes later.)
A：The line is free now.I'll put you through.
C： is am I speaking to，please?
B：It's Mary.
C：Oh，Mary.
B：Where were you last night，Jim?I waited for you for almost anhour.
C：Oh!I'm sorry.I completely forgot.
B：You forgot!What did you do last night?
C：I stayed in…I was studying.
B：No，you weren't.I saw you at a quarter past seven and youwere with another girl.
C：I'm sorry，Mary.I'll explain won't happen a-gain.
B：It certainly won't.I'm never going to see you again(Maryhangs up the receiver).
Dialogue B
(A：Susan B：John C：Operator D：Mike)
A：Do you mind if I use your phone?
B：No，not at 's over there in the corner.
A：I wonder if I could make a long distance call?
B：Of course.
(Pause)
A：Hello.I'd like the extension 4130，please.
C： number is busy you please hold the line?
A：No，I'll try agian later.
(A few minutes later)
A：Hello，nsion d you put me through a-gain，please?
C：OK，the line is a moment.(Pause)Well，it's ringing，go ahead，please.
A：Hello，Mike?It's Susan line was very busy，andit took me quite a long time getting to you.
D：Yes.I'm sorry.I've been busy on the are you，dear?
A：Not very thing awful went to the Por-tobello Road and someone stole my handbag.
D：Oh，dear，did you lose a lot of money?
A：No，only a few pounds，but my passport was in the 'swhat I'm really worried about.
D：You must tell your embassy about it and I think they'll issueyou with a new one.
A：I'd better go tomorrow.
D：They might not be open on Saturday，so you ought to ringthem to check first.
A：Yes，I'll do it tomorrow.
D：And Susan…
A：Yes?
D：Don't be too upset…it's not the end of the world.
A：OK.I'm getting better，thank you，-bye.
D：n.
Words and Expressions
automobile n.汽車，機動車
extension n.(電話)分機
engaged a.佔線的
completely ad.完全;十分;徹底
quarter n.四分之一;一刻鐘
receiver v.(電話的)聽筒，收話器
distance n.距離，路程
ring v.敲鐘，打鈴，響，鳴
awful a.糟糕的;極壞的;威嚴的;可怕的
steal vt.偷;竊取
handbag n.(女用)手提包
pound n.英鎊;磅
passport n.護照
embassy n.大使館
issue n.配給，發給
ought v.應當，應該
check v.覈對
upset v.使不安;擾亂
a.不安的，難過的
十、電話故障
connection was bad.
通話情況很糟。
e was a lot of echo and I couldn't hear well.
迴音太多，我聽不清楚。
148.I'll connect you agian.
我再爲您接通一次。
149.I've just been disconnected from a number.
我的電話被打斷了。
d you speak a little louder，please?
您能說大聲點嗎?
e's a bad connection.
電話連接不好。
now there's no answer.
現在沒有回聲。
d you tell me if there's something wrong with myphone?
是不是我的電話機出了問題?
154.I doubt if it's your phone.
我想不是因爲您的電話機。
e may be a fault on the line.
可能是電話線路出了故障。
156. I'll tell our engineers about it.
我向工程部報告一下。
've checked that line，there was mini fault out it.
我們已檢查了線路，有一點小故障。
number's ringing for you should be all right thistime.
對方的電話響了，這次不會有問題了。
be the receiver is off the hook.
可能是聽筒沒放好。
160.I can barely hear what you are saying.
我幾乎聽不到你在說什麼。
must have gotten our lines crossed.
我們的線路一定和別人的串線了。
don't we hang up and try again?
我們何不掛斷重打?
's me again.
喂，又是我。
164.I think my phone is out of order.
我想是我的電話壞了。
I keep getting a funny noise.
但我總聽到一種有趣的噪音。
the lines overloaded?
是線路超負荷了嗎?
kind of sound is it making?
發出什麼樣的聲音?
168.A continuous beeping sound.
是連續的BB聲。
I can't get a proper dialing tone.
我得不到正常的撥號音。
170.I'm calling from another line.
我現在是用另一個電話打給你。
Dialogue A
(A：Operator B：Lin Ping)
A： can I help you?
B： connection was e was a lot of echo and Icouldn't hear well，will you put me through again?
A：I'm awfully sorry for the trouble.I'll connect you again.
(A few minutes later)
B：Operator.I've just been disconnected from a dyou…
A：I'm sorry，d you speak a little louder，please?There'sa bad connection.
B：Yes.I've just been disconnected from a number，and nowthere's no d you tell me if there's somethingwrong with my phone?
A：What number were you speaking to，sir?
B：2743-1120.
A：Oh，2743-1120.I doubt if it's your 've being a lot oftrouble in that area e may be a fault on line.
B：Oh，I see.
A：I'll tell our engineers about se tell me your name andnumber，I'll call you back soon.
B：My name's Lin Ping and my number's 3512-6762.
(About ten minutes later)
A：(ringing)Hello，is that 3512-6762?
B：Yes，it is.
A：'ve checked that line，there was a mini fault on it.
The number's ringing for you should be all right thistime.
B：Thank you very much.
Dialogue B
(A：Tom B：Sue)
A：Hello，'s Tom.
B：Hi，Tom?
A：I've been trying to get hold of you forever.
B：Really?I've being stayed at home all day long.
A：But your line is always busy.
B： be the receiver is off the hook.
A： I see.I'm calling to invite you to dinner tonight.
B：What?I can barely hear what you are saying.
A：I'm calling to invite you to dinner tonight.
B：The connection is too must have gotten our linescrossed.
A：Why don't we hang up and try again.
B：Good idea.
(Ringing)
A：Hello，It's me，again.
B：Oh， said a dinner，tonight?
A：Yes.
B：I can't tonight，mother has a cold，I must stay at home andlook after I'd love to some other night.
A：Oh，what's a pity!You'd better set up an appointment to seea doctor as soon as possible.
B：k you.
A：I'll call you back later，Bye-bye.
B：Bye.
Dialogue C
(A：Operator B：Li Ming)
A： can I help you?
B：，I think my phone is out of order.
A：What seems to be the problem?
B：I've been trying to get through to a number for the past fifteenminutes，but I keep getting a funny noise.
A：Are you sure it's the right number，sir?
B：Yes，I've checked in the telephone the lines over-loaded?
A：What kind of sound is it making?
B：A continuous beeping I can't get a proper dialingtone.I'm calling from another line.
A：You may have a fault on your line.I'll report it to the engi-neers.
B：Thank you very much for your help.
A：Don't mention -bye.
B：Good-bye.
Words and Expressions
connection n.連接;聯繫;關係
echo n.回首;回聲;反響
awfully ad.異常，非常
doubt n.懷疑，疑問，疑惑
fault n.缺點，毛病
engineer vt.設計;建造
n.工程師
check n.支票;賬單;覈對
mini a.微小的
forever ad.永遠，總是
hook n.鉤，鉤狀物
barely ad.勉強，幾乎沒有
cross n.交叉
look after 照顧
pity v./n.憐憫，惋惜
setup 創立，建立
appointment n.約會;任命;選派
as soonas 一……就
funny a.滑稽的，可笑的
overload v.超負荷
continuous a.連續的，繼續的
mention vt.說到，談到
十一、結束電話
171.I recognized your voice right away.
我一聽就知道是你的聲音。
172.I'm calling to ask you some question about Jim，you knowhim，don't you?
我打電話來問一下有關吉姆的問題，你認識他，對吧?
，Mary，I'd better go now.
噢，瑪麗，我要掛電話了。
the boss coming by?
是老闆過來了?
.I'll let you get back to your work.
好，回去工作吧。
176.I'll call you again later，OK?
我過一會兒再打給你，好嗎?
me at home.
打到我家來。
ainly，I'll make sure he gets your message.
當然，我一定會轉達您的話。
o!Is that you，Tom?
喂，你是湯姆嗎?
180.I'd know your voice anywhere.
你的聲音我到哪裏都聽得出。
181.I can't believe I got hold of you at last.
我真不敢相信終於和你聯繫上了。
182.I tried to contact you by phone several times，but you werenot in.
我給你打了好幾次電話，但是你都不在。
，somebody's at the door.I have to go.
噢，有人來了，我得去開門。
I have to say“good-bye”.
我不得不說再見了。
talking to you.
很高興跟你通話。
here，bye-bye.
我也是，再見。
's your FAX number，please?
你的傳真號是多少?
188.I'll think about it and call you back to discuss it to some de-tails soon.
我考慮一下，然後儘快打電話給你具體討論這件事。
189.I'll be looking forward to hearing from you.
我期盼你的迴音。
Dialogue A
(A：Mary B：Julia)
A：Hello.I wish to speak to Julia.
B：This is Julia speaking.
A：Oh，how do you do， is Mary speaking.
B：Mary，I recognized your voice right away.I'm glad you calledme.
A：Julia，listen，um…I'm calling to ask you some questions aboutJim，you know him，don't you?
B：Sure.
A：What's he like?
B：Well，why are you asking adout Jim?
A：Well，I want to try and get a part-time job at his store…
B：Oh，well，Jim's a nice guy…I mean he'll give you decenthours，a decent wage，and plenty of breaks.
A：Well，that sounds ，what does he look like?I've gotto meet him at the Sunset Restaurant for lunch and I can't re-member.
B：Oh，well，he's about thirty-six…
A：Hu-hum.
B：…six-foot-two…
A：Right.
B：…oh，has dark，wavy hair with a little gray at the temples.
A：Oh，sounds kind of nice.
B：Mm.
A：Um，is he，a formal kind of guy，or does he dress casually?
B：Oh，he rarely dresses always wears three-piece suitsand ties——dresses very much in ，Mary，I'd better gonow.
the boss coming by?
B：Yeah，and I have to finish this report by four.
A：OK.I'll let you get back to your work.
B：I'll call you again later，OK?
A：Call me at home.I want to hear all about him.
B：(business like，to cover up)Certainly，I'll make sure he getsyour -bye.
Dialogue B
(A：Philip B：Tom)
A：Hello!Is that you，Tom?
B：Philip!Yes，this is Tom.
A：Oh，how do you know it's me?
B：I'd know your voice anywhere.
A：I can't believe I got hold of you at what have you be-ing doing?
B：Yeah，I haven't been home a lot I've had a lot ofwork and social ，Philip，when did you getback to London?
A：I just came back about a week ago，I tried to contact you byphone several times，but you were not in.
B：Sorry， you have a nice holiday，then?
A：Lovely.I went to Scotland and travelled aroud.
B：Did you go up to the Highlands?
A：No.I stayed at a hotel near Loch Lomond for a few days andcame back to London down the west coast.
B：Did you have good weather?
A：Quite good，and everybody was very le aren't quitesuch a hurry up there you know.
B：How I admire you!Oh，I feel like I'm under too much strainthese days.I need a holiday indeed.
A：Well，I suppose so.
B：Oh，somebody's at the door.I have to I have to say“good-bye” talking to you.
A：Same here，bye-bye.
Dialogue C
(A：Receiver B：)
A：Hello，Australian Trading I help you?
B： is of Oriental are interestedin the carpets advertised by you and I think the carpet will finda ready market in our country.
A：May I have your specific inquiry?If you make an inquiry，wecan offer you firm.
B：Could you give me some idea about your prices?
A：Well，if you please，I can send our price sheets to you by fax.
What's your fax number，please?
B： your prices are favourable，we can place the order.
A：By the way，enquiries for carpets are getting more numerous.
You'd better place your order as soon as possible.
B：I ，I'll think about it and call you back to discuss it tosome details soon.
A：OK，I'll be looking forwad to hearing from -bye.
B：Good-bye.
Words and Expressions
recognize vt.認識到;識別;承認
past-time 逝去的時光
guy n.〈美俚語〉傢伙;人
decent a.1.正派的;端莊的
2.相稱的;合宜的
wage n.[常用複數][按周發的]工資
temple n.太陽穴，額頭
formal a.正式的;外表的
casually a.偶然的，不注意的
rarely ad.很少;罕有
style n.文風;風格;時髦
businesslike a.認真的;一板一眼的
social a.社會的;社交的，交際的
engagement n.訂婚，婚約;約定，約會
Highlands n.高地，高原
Scotland n.蘇格蘭
coast n.海岸，海濱
hurry up 匆忙;慌忙
admire v.羨慕，讚賞，欽佩
stair n.樓梯
suppose vt.讓;猜想;假定
Loch Lomond (地名)洛蒙德湖
carpet n.地毯
advertise vt.爲……做廣告
market n.(交易)市場;菜市(場)
inquiry n.詢問;調查
firm n.商號;商行
sheet n.被單;(一)張，(一)片;大片
favourable a.好意的;贊成的;順利的
place the order 定購;訂購
enquiry n.調查;詢問
numerous a.數量大的，數目更多的
detail n.細節;詳情
look forward to 渴望
hear from 收……的來信
