優步在數據泄漏後自行公開強姦數據
Uber has revealed it received five rape allegations between December 2012 and August 2015. The firm said the figure accounted for 0.0000009% of more than 500 million Uber journeys made during that time.
近日，優步公司公開表示，在2012年12月至2015年8月間共收到五項強姦指控。該公司表示，這個數字僅佔在此期間超過5億次優步出行的0.0000009%。The information was released after Buzzfeed obtained screenshots suggesting more than 5,000 messages concerning rape had been logged by Uber customer support. But Uber said the numbers were "highly misleading".
在Buzzfeed登載了關於在優步客戶系統超過5000條強姦的信息截屏之後，這一消息才公佈於衆。但是優步公司聲稱這些數字是有“誤導性”的。Screenshots published by Buzzfeed showed a support centre agent searching Uber's customer correspondence database for terms such as "sexually assaulted" and "rape".
根據Buzzfeed刊登的這一截圖顯示，一名用戶支持中心的特工正在優步客戶通信記錄裏搜索“性侵犯”和“強姦”的相關詞條。
There were more than 5,800 search results for "rape" and 6,100 for "sexual assault", with some emails showing descriptions such as "Driver sexually assaulted me".
其結果顯示，有5800條關於“強姦”和6100條“性侵犯”的信息，其中有些郵件裏顯示了“司機對我進行了性侵犯”的描述。
In a blog post, Uber said the numbers were overstated because:
但是優步在博客文章中表示，這些數字被高估了，原因如下：Passengers often misspelled "rate" as "rape", and some wrote messages such as "you raped my wallet".
乘客經常把“rate”拼寫成“rape”，因此出現了像“你強姦了我的荷包”這樣的信息。Names and email addresses containing "rape", such as Draper, were included in the search results.
名字和郵箱地址裏含有“rape”的拼寫，比如Draper，就被囊括在了搜索結果裏。Search results included complaints from people who had not actually travelled in an Uber.
搜索結果包含了未曾使用優步的人的投訴。The results included questions about sexual assault from customers who had seen the topic raised in news reports.
搜索結果包含了客戶在閱讀了相關話題的新聞後提出關於性侵犯的問題。But Uber admitted: "When serious incidents occur, people often report them directly to law enforcement. Therefore, those incidents may not be reflected in the numbers."
但優步同時也承認：“當嚴重事件發生後，人們通常直接向執法部門申訴。因此，那些事件有可能沒有反映在該數字裏。”Buzzfeed asked Uber to provide with the data for independent analysis, but Uber responded that this would be a "serious breach of our riders' and drivers' privacy".
Buzzfeed網站要求優步提供其獨立分析的數據，但優步迴應稱這將是“對我們的出行者和司機隱私的嚴重侵犯”。Writing on Medium, Uber said: "We're the first to admit that we haven't always gotten things right. But we are working hard to ensure passengers everywhere can get a safe, reliable ride. Sadly, no means of transportation is 100 percent safe today. Accidents and incidents do happen. It's why we are working to build an exceptional customer support team that can handle problems when they occur, including working with law enforcement."
隨後，優步在內容發佈平臺Medium上寫到：“我們是第一個站出來承認我們做的不對的公司。但我們很努力地確保所有的乘客都能享受到安全可靠的旅途。令人難過的是，如今沒有一個百分百安全的交通方式。事故和意外事件時有發生。這也是爲什麼我們努力組建一支傑出的客戶支持團隊，能夠當事件發生時處理好問題，其中就包括與執法部門合作。”
