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辦公室接電話英語口語

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ing-bottom: 100%;">辦公室接電話英語口語
  辦公室接電話英語口語1

電話留言

Hello, it’s Marry available(有空)?

你好,Marry現在有空嗎?

No, she’s in the meeting right now.

不,她現在在開會。

Can you.give her a message for me?

你能幫我給她留個言嗎?

Certainly.

當然。

This is Bob in the accounting, tell her I have her check.

我是會計部得Bob,我這裏有她的一張支票。

I’ll give her the message.

我會轉告她的。

  辦公室接電話英語口語2

Making a Phone Call

您好,XX公司。您有什麼事?

XX I help you?

A: ABC I help you?

B: Yes,,please.

我是XX公司的XX。

This is XX of XX company.

A: Hello,this is Sophie of P&G.

B: Yes,how may I help you?

請問XX在嗎?/我找XX。

May I speak to XX?

A: May I speak to in?

B: Sorry,shes at lunch.

留言的辦公室日常英語口語

leave a message

A: He isnt here now,would you like to leave a message?

B: Please tell hI'm to give me a call.

轉告

take a message

A: The manager is at the meeting,can I take a message?

B: Please tell hI'm Tom called.

請問您怎麼稱說?

Who shall I say is calling?

=May I have your name?

=Whos calling,please?

A: Who shall I say is calling?

B: James Henry,from London.

接電話

get the phone

A: I'm busy someone get the phone?

B: OK.I got it!

接通…的電話

put

A: Could you put hI'm on?

B: One moment,please.

辦公室日常英語口語表達爲…接通電話

put sb. through

A: Would you put me through?

B: OK,Ill get you the person in charge.

請不要掛斷。

hang on =hold on

A: Hang on asked hI'm to receive the call.

B: Sure,thank you.

他正在接電話。

He is on the phone.

=He is on the other line.

A: May I speak to ?

B: He is on the phone now.

過一會兒打過來

call back later

A: I'm in the middle of d you call back later?

B: No problem,Ill call you this afternoon.

請給我回電話。

call me back

A: Could you have her call me back please?

B: OK,Ill let her know.

請轉分機8096。

Extension 8096,please.

A: Extension 8096,please.

B: One moment while I connect you.

掛斷電話

hang up the phone =get off the phone

A: Tell hI'm to come tomorrow.

B: He has just hung up the phone.

電話會議

telephone conference

A: There is a telephone conference you need to attend this afternoon.

B: I got it,thanks!

打國際長途

make/place an international call

=call overseas

A: Id like to make an international call.

B: Whats the number?

對方付費電話

collect call

A: I need to make a collect call.

B: Just one second,I will connect you.

你太太的電話。

Its your wife calling.

=Your wife is on the phone.

A: Its your wife calling.

B: Please tell her Ill be right with her.

你的電話

There is a call for you.

=You have a call.

A: h,there is a call for you.

B: Thank take it here.

打電話求援

call for help/assistance

A: It seems we should call for help.

B: Yes,tell them to hurry.

稍等。

Just a moment. =Hold on,please.

A: Hello,thank you for calling Mail is Adam speaking,how may I help you?

B: Hello,I would like to speak to your manager of human resources,please.

A: Just a moment,Ill check to see if she is at her I tell her who is calling?

B: This is Catherine from Pingan Insurance.I'm calling in regards to our meeting next Monday.

(電話)聯繫上…

get hold of sb.= get in touch with sb.

A:Hello,Bill, Daisy can I do for you?

B: Hello,Miss glad to get hold of you.

I have an unexpected department meeting next Monday.

Is there any possibility we can move our appointment for that day to Thursday?

我想電話確認。

I'm calling to confirm/check again.

A: is is calling please?

B: This is Adam of Mail Company.

I'm calling to confirm whether you are still available for the reception held by our company next Monday.

我打電話是想…

I'm calling to...

A: Good afternoon, is Amy of Mail Company.

I'm calling to see if its possible for you to meet me sometime tomorrow.

B: Ok,would it be convenient for you to come in at 10 a.m.?

我沒聽清。

I didnt quite catch that.

辦公室日常英語口語對話小例子A: I'm sorry,I didnt quite catch that,could you please repeat the number?

B: No problem,my office number is 82793796.

  辦公室接電話英語口語3

1.接電話必備第一句:自報家門

經典表達:

Hello, ABC Company. This is XXX. How may I help you?

您好,ABC公司,我是XXX。有什麼可以幫您嗎?

舉一反三:

Good morning. ABC Company. This is XXX speaking. May I help you?

Thank you for calling. You’ve reached ABC Company. This is XXX.

2.接電話必備第二句:Ta不在,請稍等片刻。

經典表達:

XXX is not available at the moment. Could you hold for a few minutes please?

XXX現在無法接聽您的電話,您能稍等片刻嗎?

舉一反三:

XXX is with a client now. Would you mind holding for a moment?

XXX is currently unavailable. Can you please hold for a moment?

We’re experiencing a high volume of calls. Would you please hold?

3.接電話必備第三句:我爲您轉接。

經典表達:

I’ll transfer your call to XXX.

我將爲您轉接到XXX.

舉一反三:

I’ll transfer you over to XXX’s line.

I’ll put you through.

I’ll put XXX on the phone.

I’ll get XXX for you.

I’ll connet you.

4.接電話必備第四句:稍後再打給您。

經典表達:

Would you leave your name and number and I can call you back?

您能留下您的姓名和電話嗎?我稍後再打給您?

舉一反三:

Do you have a number I can reach you back at?

I’ll be glad to return your call if you will leave your name and number。

5.接電話必備第五句:您需要留個口信嗎?

經典表達:

May I take a message for you?

我能爲您留個口信嗎?

舉一反三:

Can you leave a message?

Would you like to leave a message?

Can I transfer you to XXX’s voice mail?

注:留言內容一般要包括以下幾個方面。(1)致電人姓名,(2)致電人公司名稱,(3)致電人電話號碼/分機號,(4)留言的日期和時間,(5)收到留言後需要做出的迴應(回撥電話還是等候致電人第二次打入),(6)留言記錄者簽名(以防收到留言的人有任何不明白的地方可以再溝通確認)。

6.接電話必備第六句:您能再重複一遍嗎?

經典表達:

Would you repeat that please?

請您再重複一次好嗎?

舉一反三:

I beg your pardon?

Would you say it once more please?

Could you repeat what you just said?

7.接電話必備第七句:感謝致電,結束通話

經典表達:

Thank you for your calling, have a nice day.

感謝致電,祝您度過愉快的一天。

舉一反三:

Thank you for calling, goodbye.

Thank you very much, goodbye.


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