懂得聽人講話的人,都知道這9點範例
1. They use good body language
Make direct eye contact and put you. torso and shoulders in his direction. Give him your undivided attention and focus to show that you’re invested in the dialogue.
要有直接的眼神接觸，身體正面和肩膀要面向對方，把全部注意力放在對方身上，讓對方知道你聊天很投入。2. They watch for nonverbal cues
2.他們注意非言語的暗示
Pay attention to the speaker’s expressions and body language. Nonverbal clues are just as important as verbal ones.
你要注意說話人的表情和肢體語言，非言語的暗示和語言一樣重要。3. They don’t interrupt
3.他們不會打斷別人Let your partner say what’s on his mind freely and finish his own sentences. If you really have something important to say or need some clarification on something, jot it down to ask the person when he pauses.
讓對方自由表達想法，說完他要說的，如果你真有什麼重要的話需要說或者需要說明某件事，你就記下來，等對方停頓時詢問。4. They resist the urge to offer solutions
4.他們不會衝動地給出解決方法Being an active listener means you’re allowing your friend to get out his emotions in a healthy way, without trying to fix the problem. If he wants to hear your opinions, he’ll ask for them.
做一個積極的傾聽者意味着你要讓朋友通過健康的方式釋放情緒，而不是努力去解決問題。如果他們想要聽聽你的想法，他會直接說的。5. They ensure that questions don’t steer the conversation off topic
5.他們確保問的問題不會跑題When you realize that a conversation has gone off-topic, steer it back to the original one.
你意識到聊天跑題的時候，再轉回到最初的話題上。6. They take notes
6.他們做記錄If you’re at work, jotting down some key information may help you remember what you discussed in a conversation. Even if you don’t look at the notes again, the act of writing them down can help you remember the information better.
你工作的時候記下一些關鍵信息可能能幫你記住你們對話中討論了什麼。即使你不再看記錄，記錄的行爲也能幫你更好地記憶信息。7. They show empathy
7.他們表達同情By showing that you’re feeling what the speaker is feeling, you’re being an effective listener. This doesn’t mean, though, that you have to agree with everything he says. You can say something like “I see”, smile or nod to show you’re listening without taking sides.
表現出你理解對方的感受你就能成爲一個有效的傾聽者，但這並不意味着你需要同意對方所有觀點，你可以說“我明白了”這樣的話、微笑或點頭來表明你在聽而且沒有偏袒任何一方。8. They’re open-minded
8.他們很開明Take in everything he’s saying. Turn off your inner voice and put aside your opinions and beliefs so you can hear what’s being spoken to you.
你要聽對方說的每句話，不要在心裏做出什麼評價，把自己的想法和信仰放一邊，你就能聽到對方說的話了。9. They think before they speak
9.他們說話之前會思考After the speaker is done, take a few seconds to come up with a response, if any. Consider if you can offer input that’s valuable or if you should just ask follow-up questions.
對方說完話之後，需要給出迴應時你需要幾秒鐘時間想想怎麼回答。你要想想是否能給出有價值的信息，或者是否該只是繼續問問題。
