美國受疫情影響自動語音電話減少
One of the biggest consumer headaches has eased up at least in part due to the pandemic.
受疫情影響，最令消費者頭疼的一件事在一定程度上得到了緩解。
Americans experienced a drop in the amount of robocalls flooding their phones in April, helped by international call centers being shut down during the global pandemic and government efforts to stop Covid-19-related scams.
美國人在四月份收到的自動語音電話數量有所減少，因爲全球爆發疫情而且政府爲了防止出現與新冠病毒有關的詐騙，關閉了國際呼叫中心。
The number of robocalls made to US phone numbers last month was the lowest in two years, according to new data provided to CNN Business from YouMail, a robocall-prevention service that tracks robocall traffic across the country. This includes both scam and legitimate calls, such as payment reminders from banks.
YouMail向CNN Business提供的新數據顯示，上個月撥打美國電話的自動語音電話數量創兩年來最低。YouMail是一個防範自動語音電話的服務，可以追蹤全國的自動語音電話，包括詐騙電話和合法電話，比如銀行的催款電話。
YouMail said Americans received about 2.86 billion calls in April, a 30% drop from the month before and down 40% from February. At their peak in October 2019, about 5.66 billion robocalls were placed to the US in a one-month period.
YouMail稱四月份美國人收到約28.6億通電話，比前一個月下降了30%，比二月份下降40%。2019年十月份通話數量最多，一個月內就有56.6億通自動語音電話打到美國。
The decline coincides with the shuttering of call centers in countries such as India, Pakistan and the Philippines, where workers who are placing unwanted robocalls don't own laptops to support working from home and some have lost their jobs or been furloughed.
數量下降是因爲關閉了印度、巴基斯坦和菲律賓等國的呼叫中心，這些地方負責撥打消費者不需要的自動語音電話的人沒有在家辦公用的筆記本電腦，而且其中有些人失業或者休假了。
"Call centers are closed or running at much lower capacity due to social distancing around the world," said Alex Quilici, CEO of YouMail. "There's no point to robocall people if there's no one there on the other end [to field it] when someone 'presses 1' or returns a call."
YouMail首席執行官Alex Quilici說：“全球居家隔離導致呼叫中心被關閉或運行能力降低。當有人“按1”或回電話時，如果電話另一頭沒有人（接電話），自動語音電話也就沒有意義了。”
According to the most recent data compiled by YouMail, Americans received about 58.5 billion robocalls in 2019.
YouMail統計的最新數據顯示，美國人在2019年收到約585億通自動語音電話。
