西班牙酒店迎合中國旅客 推出多項友好服務

Spain woos Chinese tourists

西班牙迎合中國旅客

With 300,000 Chinese tourists expected to visit Spain this year and a million by the end of the decade, hotels are rushing to adapt in order to receive a "Chinese-friendly" stamp of approval.

今年預計有30萬中國遊客到西班牙旅遊，而到2020年中國遊客人數將達到100萬。鑑於此，西班牙的賓館酒店正在爭相調整服務策略，只爲獲得"中國友好"認證。

Among the adjustments hoteliers need to make is to never give a Chinese visitor a room with the number four in it, nor one on the fourth floor.

策略調整之一就是，酒店經營者不能將帶有數字4的房間安排給中國遊客，也不能將他們安排在位於4樓的房間。

There should be no physical contact when greeting guests, and the hotel's visiting card should be presented with both hands.

迎接中國客人時，應儘量避免肢體接觸，酒店名片應該雙手奉上。

All rooms should have a kettle, even though guests often use them to cook noodles.

所有客房應備有電熱水壺，儘管客人經常用其煮麪。

The World Tourism Organization estimates that 100m Chinese will leave their country on holiday this year.

世界旅遊組織預計，今年將有1億中國人出國度假。